Returns & Exchanges
At Arvada Triathlon Company, we want to ensure you have the perfect gear for your next race; therefore, we offer a 30-day return window for all unused and tags-on merchandise. Whether it's a sizing issue with your wetsuit or a change of heart on a new pair of goggles, we are here to help you get back to training.
Return Process
- 1.Check Eligibility
Ensure your items are in original, unworn condition with all tags and packaging intact within 30 days of purchase.
- 2.Initiate Your Request
Contact our support team via email or visit our Arvada storefront with your order number and receipt to start the process.
- 3.Pack and Ship
Securely package your gear in its original box and use the provided prepaid shipping label or your preferred carrier to send it back to our warehouse.
- 4.Receive Refund
Once our technicians inspect the gear, we will process your refund to the original payment method within 5-7 business days.
